Wisenets founder, Mike Carroll, believes that companies in the North Dallas area just want their computer to work the way they are supposed to work.

There are some fundamental problems with the way IT services companies have been delivering their services. They charge their customers very high rates to "fix" computers when they break down. The problem at the core of this setup is that the business owners goals and the goals of their IT consultant are not in sync. Under this model, there is no reason for the technician to perform the routine maintenance necessary to keep their customers business systems running as they should.

Wisenets was founded and built from the ground up to optimally support customers on our "fixed price" Premium Service Plans. We have invested heavily in tools that automate much of the day to day maintenance and simplifies any necessary support by takign control of customer machines and repairing them as they watch.

Wisenets experience and advanced management tools make delivering a high quality computer support service for a price that is easy to swallow for a small business owner. A price that is fixed and easy to budget for.. No surprises..